Frequently Asked Questions
For general FAQs.
- Is exSILentia version 4 compatible with Windows 10?
- Does exSILentia have a EULA?
- Each time the SERH data is revised, is the version of exSILentia revised also? Does the SERH data have a version number and if so where is this shown?
- How do I save the user guide as a PDF?
- I changed the password after my first login and forgot the password. Would you please send me a link to reset the password?
- I enter my credentials and it says they are incorrect, but we have checked several times and they are correct. How can I check this?
- I need the FMEDA report for specific device. Can you provide this for me?
- I was sent a file from a customer who generated it with an on-line license. When I try to open it in exSILentia standalone, it keeps returning me to the initial open project window with a list of recent files even after I select the attached file from a r
- I've tried several times to enter a new password and it keeps going to the "incorrect user name or password" screen.
- I’ve just logged into my.exsilentia.com and it currently says “There are no apps or desktops available to you at this time”.
- Please can you send me the link to download the latest version of the Citrix interface client.