Frequently Asked Questions

A product certificate was recently issued or renewed, but the existing data in the SERH in exSILentia is out of date. When will the new data be updated to the SERH?
Last Updated 3 months ago

We are currently working through the backlog of SERH updates but unfortunately we do not have a schedule of when specific products will be updated. Please raise a support ticket to bring this particular device to our attention.

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